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Supernormal review 2026

Supernormal

3.9

Supernormal generates structured meeting notes automatically and syncs them to documents, CRMs and collaboration tools. It emphasizes templates and sharing so teams keep a consistent note format across meetings.

Free plan

Quick overview: Supernormal vs. other AI meeting assistants

How Supernormal stacks up against other tools.

Where Supernormal shines

  • Templates and branded, client-ready notes are the clear edge: pick a template per meeting type or build your own, action items are auto-assigned per participant, and the polished write-up is ready within seconds and rarely needs fixing.
  • Broad language coverage with good handling of non-native English speakers, useful for international teams.
  • Chat over your notes plus a searchable central library, and local desktop capture means nothing visible joins the call.

What you should know

  • The free tier was cut back in the 2026 move to a credit model (around 15 credits a month, 5 a day), and sharing or inviting participants now needs a paid plan, a change some users flagged as uncommunicated.
  • No live transcript during the call, and it is desktop and Chrome first with a weak, uncertain mobile app, so it is poor for in-person meetings.
  • „Bot-free“ is only partly true: local Google Meet transcription needs no bot, but recording video on Meet and capturing Zoom or Teams still requires a bot the host must admit.
  • Editing is limited (users want to fix AI mistakes and mark decisions in-app), and summaries do not cite specific speaker quotes.

Who is Supernormal for?

Supernormal is built for these teams and needs.

Bot-free capture

Notes from your computer, no visible bot

Solid baseline security

SOC 2, HIPAA support, no training on paid plans

Post-meeting output

Creates slides, sheets and docs from meetings

Small teams with flexible usage

Credit model with unlimited seats

Less suitable if you need EU data residency, a mobile app or many languages, since the hosting region is undisclosed and only seven languages are supported.

Supernormal pricing

Indicative prices in US dollars per account per month. Credits are usage units shared across an unlimited number of seats. Enterprise on request.

Free

$0/ account / mo

  • 15 credits per month
  • Bot-free desktop notetaker
  • Unlimited projects
  • MCP integration
Popular

Team

$20/ account / mo

  • 50 credits per month
  • No daily limit
  • Credit rollover
  • Unlimited seats

Business

$40/ account / mo

  • Everything in Team
  • SSO and audit logs
  • Data retention controls
  • Admin controls

How we assessed Supernormal

Every criterion we assess, checked against the same public rubric. A checkmark means the AI assistant delivers it. Hard claims link to a source and carry a verification date. See the methodology for weights and scoring.

CriterionSupernormal LogoSupernormal
Security & compliance
ISO certificationsNo
SOC 2YesType II
Sourceverified 2026-06-01Audited annually; type not explicitly stated.
GDPR compliantYes
Sourceverified 2026-06-01
Data processing agreement (DPA)Yes
Sourceverified 2026-06-01
Data residencyNo
Legal jurisdictionPartialUSA
On-premise deploymentNo
Customer data used for AI trainingPartialOpt-out
Sourceverified 2026-06-01Excluded from AI training on paid plans.
Encryption (in transit & at rest)Yes
SSO / SAMLYes
From the Business plan.
SCIM provisioningNo
Roles & permissions (RBAC)Yes
Configurable retention / deletionYes
Data retention controls from Business.
Sub-processor list publishedYes
Sourceverified 2026-06-01
Penetration test / bug bountyYes
Sourceverified 2026-06-01
Capture & transcription
Real-time transcriptionYes
Transcription after the meetingYes
Recording modeBot-free
Desktop app captures computer audio; bots retired in 2026.
Customizable meeting botNo
In-person meetingsNo
Speaker identificationNo
Transcription accuracyYesHigh
Reviewers praise accuracy; drops with poor audio.
Supported languages7+
English, Spanish, French, German, Italian, Swedish, Portuguese.
Automatic language detectionNo
Custom vocabularyNo
AI insights
Automatic summaryYes
Action-item extractionYes
Decision detectionNo
Custom summary templatesYes
Custom extraction fieldsYes
Generates slides, spreadsheets and documents from meetings.
Chat / Q&A with the meetingYes
Topic & chapter detectionNo
Conversation analyticsNo
Cross-meeting searchYes
Integrations & workflow
Video platformsZoomGoogle MeetMicrosoft Teams
CalendarGoogle CalendarOutlook
CRM & ERPNo
Collaboration & project managementSlackGmailGoogle DriveLinear
AutomationNo
AI agents (MCP)ClaudeChatGPTCursor
Via MCP.
WebhooksNo
Public APINo
Usability & onboarding
Mobile appNo
Setup effortLow
Team & admin managementYes
Member and admin controls, audit logs on Business.
AccessibilityNo
Pricing & model
Permanent free planYes
Free trialNo
Entry price€20
Team plan, account-based with unlimited seats, not per user.
Price transparencyYesPublic
Sourceverified 2026-06-01
Billing modelFlat rate
Vendor & trust
HeadquartersUSA
Founded2020
Support languagesNo
Support in German-speaking regionNo
Availability SLANo
Public reviews (G2, Capterra)G2Capterra

Figures are indicative and may change. Last editorial review: 2026-06-01

Verdict: is Supernormal worth it?

Supernormal is a bot-free meeting notetaker that was rebuilt in 2026 from a note tool into a post-meeting assistant (slides, spreadsheets, documents) with a credit model and unlimited seats. On security it offers SOC 2, HIPAA support, GDPR, a DPA and strong encryption, but it does not disclose its hosting region and makes no EU data residency claim. It is attractive for small and mid-sized teams focused on simple, bot-free capture and automated output, but leaves open questions for strongly regulated or privacy-critical German-speaking environments.

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Supernormal reviews & user experiences

To see what users report about Supernormal, head to the external review platforms.

Frequently asked questions about Supernormal

No longer. Since 2026 Supernormal captures audio bot-free through a desktop app for Mac and Windows, so no visible bot joins the call.

Supernormal has a free plan with 15 credits per month. Team is around 20 US dollars and Business around 40 dollars per account per month, with unlimited seats.

Supernormal does not disclose its hosting region and communicates no EU data residency option, which matters for teams with strict EU requirements.

Since April 2026 Supernormal supports seven languages: English, Spanish, French, German, Italian, Swedish and Portuguese.

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