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Sally AI review 2026

Sally AI

4.5
MeetingSummary — Leader — AI Meeting Assistant

Sally AI is an AI-powered meeting assistant that automatically joins your meetings, records what is said and delivers structured summaries with the key takeaways and action items, so you can focus on the conversation.

Works with Microsoft Teams, Google Meet, Zoom and Webex, and also handles in-person meetings via the app. Certified to ISO 27001, 9001 and 14001, GDPR-compliant and made in Germany.

EU

Quick overview: Sally AI vs. other AI meeting assistants

How Sally AI stacks up against other tools.

Where Sally AI shines

  • Provider and hosting in Germany, GDPR-compliant
  • Certified to ISO 27001, 9001 and 14001
  • Records online and in-person meetings (hybrid transcription)
  • Deep CRM integration with Salesforce, HubSpot and Dynamics
  • German-language support and interface

What you should know

  • No permanently free plan
  • Less brand awareness than large US vendors

Who is Sally AI for?

Sally AI is built for these teams and needs.

Serious B2B companies

Secure, GDPR-compliant data handling

Teams with sensitive data

Hosted in Germany, ISO 27001 certified

Larger sales teams

Deep CRM integration with Salesforce and HubSpot

Companies with hybrid meetings

Records online and in-person meetings

German-speaking teams

Interface and support in German

International teams

Over 100 languages supported

Less suitable if you only need a permanently free AI assistant for occasional personal use.

Sally AI pricing

Indicative prices per user per month (annual billing), after a 30-day trial.

Starter

8per user / month

  • 1,200 transcription minutes per month
  • Up to 90.3% accuracy
  • 1 GB upload per file
  • Bronze AI model
Popular

Pro

34per user / month

  • Unlimited transcription minutes
  • Up to 94.1% accuracy
  • 5 GB upload per file
  • Custom insights and meeting types
  • Silver AI model

Enterprise

68per user / month

  • Unlimited transcription minutes
  • Up to 98.8% accuracy
  • Global AI chat and on-premise deployment
  • Gold AI model, priority support

How we assessed Sally AI

Every criterion we assess, checked against the same public rubric. A checkmark means the AI assistant delivers it. Hard claims link to a source and carry a verification date. See the methodology for weights and scoring.

Criterion
Security & compliance
ISO certificationsISO 27001ISO 9001ISO 14001
Sourceverified 2026-06-01
SOC 2PartialAssessed compliant
Not certified, but assessed as compliant.
GDPR compliantYes
Sourceverified 2026-06-01
Data processing agreement (DPA)Yes
Sourceverified 2026-06-01
Data residencyYesEU (mandatory)
Sourceverified 2026-06-01Hosted in Germany.
Legal jurisdictionYesEU
On-premise deploymentPartial
Available from the Enterprise plan.
Customer data used for AI trainingYesNever
Sourceverified 2026-06-01Customer data is never used for AI training (contractually excluded).
Encryption (in transit & at rest)Yes
SSO / SAMLYes
SCIM provisioningYes
Roles & permissions (RBAC)Yes
Configurable retention / deletionYes
Sub-processor list publishedYes
Sourceverified 2026-06-01
Penetration test / bug bountyYes
Sourceverified 2026-06-01
Capture & transcription
Real-time transcriptionNo
Transcription after the meetingYes
Recording modeMeeting bot
Customizable meeting botYes
In-person meetingsYes
Via the smartphone app.
Speaker identificationYes
Transcription accuracyYesHigh
Up to 98.8% accuracy.
Supported languages103+
Automatic language detectionYes
Custom vocabularyYes
AI insights
Automatic summaryYes
Action-item extractionYes
Decision detectionYes
Custom summary templatesYes
Custom extraction fieldsYes
Chat / Q&A with the meetingYes
Topic & chapter detectionYes
Conversation analyticsPartial
Talk-time analysis only, no further insights.
Cross-meeting searchYes
Integrations & workflow
Video platformsZoomMicrosoft TeamsGoogle MeetWebex
CalendarGoogle CalendarOutlookApple
CRM & ERPSalesforceHubSpotMicrosoft Dynamics 365PipedriveBitrix24OdooZoho
Collaboration & project managementMicrosoft TeamsSlackNotionConfluenceJiraAsanaTrelloMonday.comClickUpAzure DevOpsaworktimeBuzzerMicrosoft Apps
AutomationMaken8nPower AutomateZapier
AI agents (MCP)ChatGPTClaudeCursorGitHub CopilotLangdockOpenHands
WebhooksYes
Public APINo
Usability & onboarding
Mobile appYes
Setup effortLow
Team & admin managementYes
AccessibilityPartial
App is accessible, but no captions and the like.
Pricing & model
Permanent free planNo
Free trialYes
Entry price€8
Price transparencyYesPublic
Sourceverified 2026-06-01
Billing modelPer user
Vendor & trust
HeadquartersGermany
Founded2015
Support languagesDeutschEnglish
Support in German-speaking regionYes
Availability SLANo
Public reviews (G2, Capterra)G2CapterraOMR Reviews

Figures are indicative and may change. Last editorial review: 2026-06-01

Verdict: is Sally AI worth it?

Sally AI is the right choice for companies in the German-speaking region that want to document meetings automatically while meeting high standards for data protection and security. With hosting in Germany, ISO certifications and deep CRM integration, it covers exactly those needs. Teams that need a permanently free plan or real-time transcription are better served elsewhere.

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Sally AI reviews & user experiences

To see what users report about Sally AI, head to the external review platforms.

Frequently asked questions about Sally AI

Yes. Sally AI is GDPR-compliant, offers a data processing agreement (DPA) and is certified to ISO 27001, 9001 and 14001. Customer data is contractually excluded from AI training.

Sally AI hosts all data in Germany. That makes it a fit for teams that need EU data residency and want to avoid transfers to the US.

Sally AI starts at 8 euros per user per month (Starter, annual billing). Pro is 34 euros and Enterprise 68 euros per user per month. A 30-day trial is available.

Sally AI has no permanently free plan, but offers a 30-day free trial. For occasional personal use without a budget, other tools with a free tier fit better.

Sally AI transcribes in over 100 languages with automatic language detection, and reaches up to 98.8% accuracy on the Enterprise plan.

Sally AI suits B2B companies in the German-speaking region that document meetings automatically and need strong data protection, EU hosting and deep CRM integration with Salesforce or HubSpot.

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