Fathom review 2026

Fathom Video, Inc.

4.4

MeetingSummary — Recommendation — AI Meeting Assistant

Fathom records, transcribes and summarizes video calls and is known for a fast, polished free tier. It generates highlights and action items automatically and syncs notes to CRMs on paid plans.

Free plan

Quick overview: Fathom vs. other AI meeting assistants

How Fathom stacks up against other tools.

Where Fathom shines

The free plan is genuinely unlimited for recording, transcription and storage on Zoom, Meet and Teams, with no minute or storage cap.
Summaries land about 30 seconds after the call, much faster than most tools, so people actually open and use them instead of ignoring them.
One-click highlights capture back to the start of the point and share as a single link, can be marked internal so external guests never see them, and „Ask Fathom“ answers questions across all past calls.

What you should know

The free plan caps advanced AI summaries at 5 meetings per month; after that you get only a basic chronological template, and Ask Fathom is gated too.
The bot is visible in the participant list (awkward on sensitive calls), there is no mobile app, and it records only live online meetings (no audio or file upload).
Field-level CRM sync (deal stages, custom fields) only arrives on the Business plan, and non-English handling is shaky (summary in one language, action items still in English).

See the detailed comparison

Who is Fathom for?

Fathom is built for these teams and needs.

Cost-conscious teams

Genuinely useful free plan

Simplicity seekers

Fast, clean, little setup

Small sales teams

CRM sync from the Business plan

Online meeting teams

Clean summaries and highlight clips

Less suitable if you need live transcription, in-person recording or EU hosting and ISO certifications.

Fathom pricing

Indicative prices in US dollars per user per month (annual billing). Premium is for individuals; Team and Business are per seat (2-user minimum). A free plan is available.

Free

$0per user / month

Unlimited recordings and transcriptions
Instant AI summaries
Search across calls

Premium

$16per user / month

Advanced AI summaries
AI action items
Ask Fathom assistant
Custom meeting bot

Popular

Team

$15per user / month

Global team search
Custom transcription vocabulary
Single sign-on (SSO)

Business

$25per user / month

CRM field sync
Deal view and coaching metrics
AI Scorecards
Advanced custom summaries

See all pricing

How we assessed Fathom

Every criterion we assess, checked against the same public rubric. A checkmark means the AI assistant delivers it. Hard claims link to a source and carry a verification date. See the methodology for weights and scoring.

Criterion	Fathom
Security & compliance
ISO certifications	No
SOC 2	YesType II
GDPR compliant	Yes Sourceverified 2026-06-01
Data processing agreement (DPA)	Yes Sourceverified 2026-06-01
Data residency	PartialUSA Sourceverified 2026-06-01All data stored in the US.
Legal jurisdiction	PartialUSA
On-premise deployment	No
Customer data used for AI training	PartialOpt-out Sourceverified 2026-06-01Own models trained on de-identified data; opt-out in settings.
Encryption (in transit & at rest)	Yes
SSO / SAML	Yes From the Team plan.
SCIM provisioning	Yes From the Enterprise plan.
Roles & permissions (RBAC)	Yes Org-wide controls from Enterprise.
Configurable retention / deletion	Yes Custom retention from Enterprise.
Sub-processor list published	Yes Sourceverified 2026-06-01
Penetration test / bug bounty	No
Capture & transcription
Real-time transcription	No
Transcription after the meeting	Yes
Recording mode	Bot or bot-free
Customizable meeting bot	Yes Custom meeting bot on paid plans.
In-person meetings	No
Speaker identification	Yes
Transcription accuracy	No
Supported languages	38+
Automatic language detection	No
Custom vocabulary	Yes From the Team plan.
AI insights
Automatic summary	Yes
Action-item extraction	Yes
Decision detection	Yes
Custom summary templates	Yes
Custom extraction fields	Yes
Chat / Q&A with the meeting	Yes
Topic & chapter detection	Yes
Conversation analytics	Yes
Cross-meeting search	Yes
Integrations & workflow
Video platforms	ZoomMicrosoft TeamsGoogle Meet
Calendar	Google CalendarOutlook
CRM & ERP	SalesforceHubSpot
Collaboration & project management	SlackAsanaNotion
Automation	ZapierMakeDust
AI agents (MCP)	ClaudeChatGPT Via MCP (ChatGPT and Claude).
Webhooks	Yes
Public API	Yes Public API at developers.fathom.ai.
Usability & onboarding
Mobile app	No
Setup effort	Low
Team & admin management	Yes
Accessibility	No
Pricing & model
Permanent free plan	Yes
Free trial	Yes
Entry price	€15
Price transparency	YesPublic Sourceverified 2026-06-01
Billing model	Per user
Vendor & trust
Headquarters	USA
Founded	2020
Support languages	English
Support in German-speaking region	No
Availability SLA	No
Public reviews (G2, Capterra)	G2 Capterra OMR Reviews

Figures are indicative and may change. Last editorial review: 2026-06-01

Verdict: is Fathom worth it?

Fathom is excellent for individuals and small sales teams that want a polished, free notetaker with clean summaries and CRM sync on paid plans. It is less suitable if you need live transcription, in-person recording or EU hosting and ISO certifications.

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