Sally
Germany
Automatic minutes and action items from every meeting, GDPR-compliant and made in Germany.
4.5EU
from €8 per user / monthRead review
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Fireflies.ai
Fireflies.ai Corp.
4.2
Fireflies.ai sends a bot into calls to record, transcribe and summarize meetings, then pushes notes and action items into CRMs and collaboration tools. It is aimed at revenue and operations teams that live inside their CRM.
Free plan
Quick overview: Fireflies.ai vs. other transcription tools
How Fireflies.ai stacks up against other tools.
Where Fireflies.ai shines
- Over 100 languages, also suited to international teams
- Extensive integration and automation ecosystem.
- Good conversation search and analytics.
What you should know
- No hosting in the EU
- No native integrations with German business tools
- Bot joining can feel intrusive to participants.
- Best value only on higher tiers.
Who is Fireflies.ai for?
Fireflies.ai is built for these teams and needs.
Sales and RevOps teams
CRM sync and conversation intelligence
Integration-heavy teams
Broad integrations and automation
Multilingual teams
100+ languages
Privacy-minded teams
SOC 2, no training on your data
Less suitable if you need ISO certifications or guaranteed EU hosting.
Fireflies.ai pricing
Indicative prices in US dollars per user per month (annual billing); a free plan is available.
Free
$0per user / month
- Unlimited transcription and summaries
- 400 min storage per team
- Zoom, Teams and Google Meet
- AskFred AI assistant
Pro
$10per user / month
- Unlimited transcription and summaries
- 8,000 min storage per user
- Video recording and downloads
- AI assistant and AI skills
Popular
Business
$19per user / month
- Unlimited storage
- Conversation intelligence and analytics
- Multi-language mode
- Team analytics
Enterprise
$39per user / month
- SSO and SCIM, audit logs
- Private storage, custom retention
- HIPAA compliance
- Dedicated account manager
Detailed comparison catalogue
Every criterion we assess, checked against the same public rubric. A checkmark means the AI assistant delivers it. Hard claims link to a source and carry a verification date. See the methodology for weights and scoring.
| Criterion | Fireflies.ai |
|---|---|
| Security & compliance | |
| ISO certifications | No |
| SOC 2 | YesType II |
| GDPR compliant | Yes Sourceverified 2026-06-01 |
| Data processing agreement (DPA) | Yes Sourceverified 2026-06-01 |
| Data residency | PartialEU (optional) Private storage at a preferred location from Enterprise. |
| Legal jurisdiction | PartialUSA |
| On-premise deployment | No |
| Customer data used for AI training | YesNever |
| Encryption (in transit & at rest) | Yes |
| SSO / SAML | Yes From the Enterprise plan. |
| SCIM provisioning | Yes From the Enterprise plan. |
| Roles & permissions (RBAC) | Yes Admin roles and audit logs from Enterprise. |
| Configurable retention / deletion | Yes Custom retention from Enterprise. |
| Sub-processor list published | Yes Sourceverified 2026-06-01 |
| Penetration test / bug bounty | Yes |
| Capture & transcription | |
| Real-time transcription | Yes |
| Transcription after the meeting | Yes |
| Recording mode | Bot or bot-free |
| Customizable meeting bot | Yes Custom bot name; included from Enterprise, otherwise a paid add-on. |
| In-person meetings | Yes Via the mobile and desktop app. |
| Speaker identification | Yes |
| Transcription accuracy | No |
| Supported languages | 100+ Over 100 languages and dialects, including German |
| Automatic language detection | Yes |
| Custom vocabulary | No |
| AI insights | |
| Automatic summary | Yes |
| Action-item extraction | Yes |
| Decision detection | Yes |
| Custom summary templates | Yes |
| Custom extraction fields | Yes |
| Chat / Q&A with the meeting | Yes |
| Topic & chapter detection | Yes |
| Conversation analytics | Yes |
| Cross-meeting search | Yes |
| Integrations & workflow | |
| Video platforms | ZoomMicrosoft TeamsGoogle MeetWebex |
| Calendar | Google CalendarOutlook |
| CRM & ERP | SalesforceHubSpotAffinityRedtail |
| Collaboration & project management | SlackNotionConfluenceSharePointLinearAirtableAny.do |
| Automation | ZapierMakeSkyviaLatenode |
| AI agents (MCP) | ClaudeChatGPTCursor Via the Fireflies MCP server. |
| Webhooks | Yes |
| Public API | Yes Public GraphQL API. |
| Usability & onboarding | |
| Mobile app | Yes |
| Setup effort | Low |
| Team & admin management | Yes |
| Accessibility | No |
| Pricing & model | |
| Permanent free plan | Yes |
| Free trial | Yes |
| Entry price | €10 |
| Price transparency | YesPublic Sourceverified 2026-06-01 |
| Billing model | Per user |
| Vendor & trust | |
| Headquarters | USA |
| Founded | 2016 |
| Support languages | English |
| Support in German-speaking region | No |
| Availability SLA | No |
| Public reviews (G2, Capterra) | G2CapterraOMR Reviews |
Figures are indicative and may change. Last editorial review: 2026-06-01
Verdict
Fireflies.ai is a strong fit for sales and RevOps teams that want deep CRM sync, broad integrations and conversation intelligence, backed by SOC 2 and a no-training privacy stance. It is less suitable if you need ISO certifications or guaranteed EU hosting (private storage only from Enterprise).
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