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Avoma review 2026

Avoma, Inc.

4.2
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Avoma combines meeting transcription and summaries with conversation intelligence, scorecards and revenue analytics. It targets sales and customer success teams that need coaching and pipeline insight beyond plain notes.

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Quick overview: Avoma vs. other AI meeting assistants

How Avoma stacks up against other tools.

Where Avoma shines

  • Conversation intelligence you can act on: talk-to-listen ratio per speaker, filler-word and monologue tracking, topic detection, plus „Ask Avoma“ to query your whole call history.
  • Coaching runs on auto-scored scorecards (MEDDIC, BANT, SPICED) with written justification per call, and managers clip key moments into a snippet library to onboard reps.
  • CRM sync removes manual admin: recording, transcript and summary auto-log to the right deal and methodology fields fill themselves, roughly enterprise-grade conversation intelligence at a fraction of what the big platforms cost.

What you should know

  • The notetaker bot can join late, drop mid-call or not show up, and speaker labels slip with accents or crosstalk.
  • The 19 dollar headline is misleading: conversation and revenue intelligence are paid add-ons that push the real seat price well above it.
  • Scorecards and the broad feature set need upfront configuration, so it is overkill for simple note-taking.
See the detailed comparison

Who is Avoma for?

Avoma is built for these teams and needs.

Sales and revenue teams

Native CRM sync plus conversation intelligence

Full meeting lifecycle

Scheduling, recording, notes and coaching in one

Compliance-minded teams

SOC 2 Type II, HIPAA and SSO from Enterprise

Budget-focused teams

Transparent pricing from 19 dollars per seat

Less suitable if you need EU data residency or German-language support, since Avoma hosts only in the US.

Avoma pricing

Indicative prices in US dollars per recorder seat per month (annual billing). Conversation and revenue intelligence are paid add-ons. Enterprise needs at least 10 seats.

Startup

$19per user / month

  • Up to 25 seats
  • Real-time transcription and AI notes
  • Ask Avoma per meeting
  • Auto-save to CRM
Popular

Organization

$29per user / month

  • Everything in Startup
  • Custom AI topics and templates
  • Group scheduling
  • API and webhooks

Enterprise

$39per user / month

  • Global Ask Avoma
  • SSO and HIPAA
  • Custom retention
  • Dedicated success manager
See all pricing

How we assessed Avoma

Every criterion we assess, checked against the same public rubric. A checkmark means the AI assistant delivers it. Hard claims link to a source and carry a verification date. See the methodology for weights and scoring.

CriterionAvoma LogoAvoma
Security & compliance
ISO certificationsNo
SOC 2YesType II
Sourceverified 2026-06-01
GDPR compliantYes
Sourceverified 2026-06-01
Data processing agreement (DPA)Yes
Sourceverified 2026-06-01
Data residencyPartialUSA
Sourceverified 2026-06-01Hosted on AWS in the US, no EU region.
Legal jurisdictionPartialUSA
On-premise deploymentNo
Customer data used for AI trainingYesNever
Sourceverified 2026-06-01Contractually never used for AI training.
Encryption (in transit & at rest)Yes
SSO / SAMLYes
SAML from the Enterprise plan.
SCIM provisioningNo
Roles & permissions (RBAC)Yes
Team access controls from Enterprise.
Configurable retention / deletionYes
Custom retention from Enterprise.
Sub-processor list publishedYes
Sourceverified 2026-06-01
Penetration test / bug bountyYes
Sourceverified 2026-06-01At least annual third-party testing.
Capture & transcription
Real-time transcriptionYes
Transcription after the meetingYes
Recording modeBot or bot-free
Customizable meeting botNo
In-person meetingsYes
Via the mobile app.
Speaker identificationYes
Transcription accuracyNo
Supported languages60+
Automatic language detectionNo
Custom vocabularyNo
AI insights
Automatic summaryYes
Action-item extractionYes
Decision detectionYes
Custom summary templatesYes
Custom extraction fieldsYes
Custom topics and templates from Organization.
Chat / Q&A with the meetingYes
Ask Avoma copilot.
Topic & chapter detectionYes
Conversation analyticsYes
Conversation and revenue intelligence, partly paid add-ons.
Cross-meeting searchYes
Global Ask Avoma from Enterprise.
Integrations & workflow
Video platformsZoomGoogle MeetMicrosoft TeamsWebexGoTo
CalendarGoogle CalendarOutlook
CRM & ERPSalesforceHubSpotZohoPipedriveCopper
Collaboration & project managementSlackMicrosoft Teams
AutomationZapierRingCentralAircallKixie
AI agents (MCP)ClaudeChatGPT
Via the Avoma MCP server.
WebhooksYes
From the Organization plan.
Public APIYes
From the Organization plan.
Usability & onboarding
Mobile appYes
Setup effortLow
Team & admin managementYes
AccessibilityNo
Pricing & model
Permanent free planNo
Free trialYes
14-day trial, no credit card.
Entry price€19
Price transparencyYesPublic
Sourceverified 2026-06-01
Billing modelPer user
Vendor & trust
HeadquartersUSA
Founded2017
Support languagesEnglish
Support in German-speaking regionNo
Availability SLANo
Public reviews (G2, Capterra)G2Capterra

Figures are indicative and may change. Last editorial review: 2026-06-01

Verdict: is Avoma worth it?

Avoma is a mature, feature-rich platform that covers the whole meeting lifecycle and is especially strong for sales and revenue teams with CRM sync and conversation intelligence. It is backed by SOC 2 Type II, GDPR, a DPA and a no-training guarantee. The main drawback for European buyers is US-only hosting without EU data residency and no German-language support.

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Avoma reviews & user experiences

To see what users report about Avoma, head to the external review platforms.

Avoma on G2Avoma on Capterra

Frequently asked questions about Avoma

Yes, Avoma is GDPR-compliant, offers a data processing agreement and is SOC 2 Type II certified. However it hosts data only on AWS in the US, without an EU region.

Avoma starts around 19 US dollars per seat per month (Startup, annual). Organization is about 29 and Enterprise about 39 dollars. Conversation and revenue intelligence are paid add-ons.

Avoma no longer lists a permanent free recorder plan. It offers a 14-day trial without a credit card; viewers and collaborators stay free.

Avoma suits sales and customer success teams that want the full meeting lifecycle, CRM sync and conversation intelligence in one tool.

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